Legal
Privacy Policy
- Effective Date:
- 1 August 2026
- Last Updated:
- 1 August 2026
Vynora365 is a product brand of Frequent Solutions (“Frequent Solutions,” “we,” “us,” or “our”). We provide business software, websites, mobile applications, and related technology services.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request a demo, create an account, or use our products and services.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact information: Name, business name, email address, phone number, and other details you submit through enquiry or demo forms.
- Account information: Login credentials, profile information, and account-related details.
- Business information: Information needed to provide our software and services.
- Transaction information: Subscription, billing, and payment-related information.
- Product data: Information you or your organization choose to enter, upload, or manage through our products.
- Technical information: IP address, browser type, device information, pages visited, and security-related activity.
- Communication information: Messages, support requests, and other communications you send to us.
2. How we use information
We may use personal information to:
- Provide and operate our website and services.
- Respond to enquiries, demo requests, and support requests.
- Create and manage accounts.
- Process subscriptions and payments.
- Communicate with you about your account, service updates, and important notices.
- Improve product performance, usability, security, and reliability.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with applicable legal obligations.
- Send marketing communications where permitted by law and, where required, with your consent.
We aim to collect only information that is reasonably necessary for the purposes described in this policy.
3. Consent and lawful processing
We may process personal information where necessary to provide a service, perform an agreement, comply with legal obligations, pursue permitted legitimate purposes, or obtain your consent where required.
Where consent is required, we will provide an appropriate notice explaining the information collected and the purpose of processing. You may withdraw consent through the available method or by contacting us. Withdrawal may not affect processing already carried out lawfully before withdrawal.
4. Cookies and similar technologies
We may use cookies and similar technologies to keep our website functioning, remember preferences, understand usage, improve performance, and support analytics or marketing activities where applicable.
You can manage cookies through your browser settings and, where provided, our cookie preferences tool.
5. Sharing and disclosure
We may share personal information with:
- Service providers that help us operate our website and products.
- Hosting, cloud infrastructure, email, payment, analytics, and customer-support providers.
- Business customers where necessary to provide a requested service.
- Professional advisers, such as lawyers, accountants, and auditors.
- Authorities where required by law or necessary to protect our rights and users.
- Parties involved in a merger, acquisition, restructuring, or sale of assets, subject to applicable law.
We do not sell personal information for money. We do not share personal information with third parties for their own independent marketing purposes unless permitted by law and appropriately disclosed.
6. Business customer data
When a business uses a Vynora365 product to collect or manage information about its own customers, employees, members, guests, or other individuals, that business may determine the purposes for which the information is processed.
In such cases, Frequent Solutions may process the information on the business customer’s instructions, subject to the applicable agreement and law. The business customer is responsible for ensuring that its use of the product complies with applicable privacy requirements.
7. International data transfers
Some of our service providers or infrastructure may be located outside India. Where personal information is transferred internationally, we will take steps required by applicable law to protect it.
8. Data security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
10. Your privacy rights
Subject to applicable law, you may have rights to request access to, correction of, or deletion of your personal information, withdraw consent, and raise a complaint about our handling of personal information.
To exercise a right, contact us using the details below. We may need to verify your identity before responding.
11. Children’s privacy
Our services are intended for businesses and their authorized users. We do not knowingly collect personal information from children in violation of applicable law.
12. Third-party websites and services
Our website or services may contain links to third-party websites, applications, or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date and, where required, provide additional notice.
14. Contact us
Frequent Solutions Product Brand: Vynora365
- Website
- https://vynora365.com
- Privacy Email
- info@frequentsolutions.com
- Support Email
- sales@vynora365.com
- Registered Address
- 147, Tonk Rd, Shri Vihar, Mahaveer Nagar, Durgapura, Jaipur 302018, India
