AI & Automation
AI Agent
Voice calls, WhatsApp and web chat — run by industry-trained AI agents.
- Voice AI
- Chat widget
- Lead management
- API & webhooks
About AI Agent
Build agents with their own workflows, run inbound and outbound campaigns, capture every lead and keep a complete call log — connected to your CRM, knowledge base and webhooks.
Vynora365's AI Agent is a conversational assistant that answers calls and messages, books appointments, and follows up with leads across the channels your customers already use. It plugs into any of the other products, or runs on its own for businesses that just need front-line conversations handled reliably.
What's included
- Inbound & outbound voice calling
- Multiple agents with per-agent workflow builder
- Campaigns with dialling lists and schedules
- WhatsApp automation per industry
- Embeddable AI chat widget
- Lead capture with live status pipeline
- Complete call log with recordings & transcripts
- CRM, knowledge base, API & webhook integrations
Why our clients love us
Fast to respond.
Easy to integrate.
Built to actually help.
Fast, Natural Conversations
Agents respond quickly enough to hold a real back-and-forth — no dead air, no talking over the caller.
Plugs Into Your Existing Stack
CRM, calendar and webhooks stay in sync — voice, WhatsApp and chat all update the same lead record.
Secure by Design
Encrypted in transit and at rest, with role-based access for every branch and team member.
Smart Handover to Your Team
A warm transfer with a conversation summary, the moment a call needs a person instead of an agent.
Built Around Your Workflow
A dedicated workflow builder per agent, so each one follows the exact script and escalation rules your business runs on.
Voice
Features that power real voice agents.
Inbound reception, outbound campaigns and everything a call needs logged — built as one system, not a bolt-on IVR.
Inbound & Outbound Calling
Answer every inbound call and run outbound campaigns from the same agent.
Multi-Agent Workflow Builder
Build a distinct workflow per agent — its own script, its own escalation rules.
Campaign Dialling with Retries
Queue a dialling list and let call windows and retries run on autopilot.
Warm Transfer to a Human
Hand off mid-call with a summary, whenever the agent hits something it shouldn't handle alone.
Complete Call Log
Every attempt recorded, transcribed and summarised against the lead.
CRM & Webhook Sync
Call outcomes push straight into your CRM and the tools you already run.
Lead Capture & Pipeline
Every call updates the same lead record the other channels already share.
Knowledge-Base Grounded Answers
Agents answer from your own content, not a generic script.
Features that power WhatsApp automation.
Confirmations, reminders and follow-ups on the channel your customers already read, with a human able to step in on any thread.
Industry Journeys & Templates
Confirmations, reminders and follow-ups, in flows built for your industry.
Two-Way Inbox
Every reply lands in one inbox your team can take over from the AI instantly.
Automated Win-Back
Inactive leads get a nudge on a schedule you set — not one someone has to remember.
Same Brain as Voice & Chat
A WhatsApp reply updates the same lead, call log and context as every other channel.
Bookings & Reminders
Confirm, reschedule and remind — without a call or a manual message.
CRM & Webhook Sync
Every conversation outcome flows into the tools you already run.
Web chat
Features that power the website chatbot.
A widget grounded in your own content — answering, qualifying and handing off, without ever leaving the page it's embedded on.
Embeddable Chat Widget
Drop it into any page — no engineering project required.
Answers From Your Own Content
Grounded in your knowledge base, not a generic script.
Handoff to WhatsApp or a Call
Move a conversation to a richer channel the moment it needs one.
Brandable Per Site or Branch
Your colours, tone and domain, on every surface it appears.
Lead Capture Built In
A visitor becomes a tracked lead the moment they start typing.
Same Brain as Every Channel
Every chat updates the one lead record voice and WhatsApp already share.
How you get set up
From discovery call to a live agent.
No self-serve dashboard to figure out alone — we configure the first agent with you, then hand over a system your team can run.
Discovery call
Tell us how enquiries reach you today — call, WhatsApp, website — and where they fall through.
We configure & test
Workflow, knowledge base and escalation rules set up around how your team already works, then reviewed with you live.
Go live, branch by branch
Numbers and channels switch on together, with your team ready to take over any conversation.
- Your CRM
- Calendar
- Website & apps
- Phone numbers
One lead record, wherever the conversation happens.
Built for every industry
AI Agent adapts to your business — here's where it fits.
Healthcare & Clinics
Streamline scheduling, records, and billing for clinics and healthcare providers.
Restaurants & Food Service
Run orders, tables, and inventory from one system built for food service.
Fitness & Gyms
Manage memberships, classes, and payments without the spreadsheets.
Salons & Spas
Give clients easy booking and give your team one place to manage it all.
Retail & E-commerce
Connect inventory, orders, and customers across online and in-store.
Real Estate
Automate lead follow-up and manage listings, viewings, and clients.
Education
Manage enrollment, scheduling, and communication for schools and training centers.
Hospitality & Hotels
Handle bookings, guest communication, and front-desk operations in one place.
Professional Services
Automate client intake, scheduling, and billing for consultancies and agencies.
Logistics & Delivery
Track orders, dispatch, and delivery status from a single dashboard.
Manufacturing
Coordinate production, inventory, and orders across your operation.
Non-Profit & NGOs
Manage donors, volunteers, and communication without enterprise pricing.
The rest of the ecosystem
Every product shares the same data model, billing and automation engine — adding another is a switch, not a migration.
Customer stories
What AI Agent customers say.
Vynora365 has made managing our daily operations much easier. Everything is organized in one place, and our team can focus more on delivering a great customer experience.
From the blog
Playbooks written for AI Agent.
FAQ
Questions about AI Agent.
Straight answers on setup and what's included. Anything else, ask us on the demo call.
Book a demoWhat exactly does the AI agent do?
It handles customer conversations, bookings, and follow-ups across chat and WhatsApp, so routine questions and scheduling do not need a person on the other end.
Book a demo
See AI Agent running on your business, not ours.
Tell us what you run and we'll configure the agent on your own workflow before the call — so you review your business, not a sandbox.
A live inbound call
You dial in, the agent answers, books and logs it while you watch.
Your workflow on screen
We build one of your real journeys in the workflow builder.
Rollout & pricing plan
What connects to your CRM, what goes live first, what it costs.